Privacy Policy

Privacy Policy

The Lasagne Community Ltd (“The Lasagne Community”) is committed to protecting the privacy of individuals who interact with our website, online portal, volunteers, programs and services. This policy explains how personal information is collected, used, disclosed and protected.

WHAT PERSONAL INFORMATION WE COLLECT

We may collect identity information, contact details, account details, volunteer information, donor information, recipient information, payment information, technical information and, where necessary any lawful, sensitive information.

HOW WE COLLECT INFORMATION

Information may be collected through portal registrations, online forms, donation forms, volunteer applications, event registrations, communications and automated website technologies including cookies and analytics.

WHY WE COLLECT INFORMATION

To administer charitable activities, deliver services, manage volunteers, process donations, communicate with stakeholders, improve services and comply with legal obligations.

DISCLOSURE OF PERSONAL INFORMATION

Information may be disclosed to authorised staff, volunteers, contractors, service providers, professional advisers, regulators and partner organisations where necessary. Personal information is not sold.

OVERSEAS DISCLOSURE

Some service providers may process data outside Australia. Reasonable steps will be taken to ensure appropriate protection.

DATA SECURITY

Security measures include access controls, encryption, secure hosting, secure payment gateways and confidentiality obligations.

RETENTION OF INFORMATION

Information will be retained only as long as necessary for operational, legal and regulatory purposes and then securely destroyed or de-identified.

ACCESS AND CORRECTION

Individuals may request access to, or correction of personal information held by The Lasagne Community.

COOKIES AND ANALYTICS

The portal may use cookies and analytics tools to improve user experience, functionality and security.

MARKETING COMMUNICATIONS

Users may opt out of marketing and fundraising communications at any time.

COMPLAINTS

Privacy complaints may be directed to The Lasagne Community and, if unresolved, to the Office of the Australian Information Commissioner on 1300 363 992 or at www.oaic.gov.au

CHANGES TO THIS POLICY

This policy may be updated from time to time, and the latest version will be published through the organisation’s website and portal.

CONTACT US

Email: info@thelasagneco.org.au

PORTAL DATA COLLECTION CONSENT STATEMENT

By creating an account or submitting information through The Lasagne Community portal, I acknowledge that The Lasagne Community will collect, store, use and disclose my personal information in accordance with this Privacy Policy and for the administration of services, volunteer management, donation processing, community support activities and related communications.